Refund Policy

At 123DigitalSchool.online, we strive to provide our learners with high-quality digital courses and an exceptional learning experience. However, we understand that there may be situations where you need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds may be offered under the following conditions:

Course Access: If you have purchased a course but have not accessed more than 20% of the content, you may be eligible for a refund.
Timeframe: Refund requests must be submitted within 7 days of your purchase date.

Please note that we cannot process refunds for courses that have been substantially accessed or completed, as this constitutes full utilization of our services.

2. Non-Refundable Items

Refunds are not applicable in the following cases:

Downloaded Products: Digital products such as eBooks, templates, or course files cannot be refunded once downloaded.
Promotional Offers or Discounts: Courses purchased at discounted rates or as part of a promotion are not eligible for refunds unless explicitly stated otherwise.

3. How to Request a Refund

To request a refund, please contact our support team at info@123digitalschool.online with your order details and reason for the request.

If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not fully satisfied with your course but do not qualify for a refund, you may request a course substitution. You can switch to another course of equal or lesser value. Course substitution requests must be submitted within 7 days of your original purchase.

5. Changes to This Policy

We may update or revise this Refund Policy from time to time to reflect changes in business practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

📧 Email: info@123digitalschool.online
🌐 Website: www.123DigitalSchool.online